freewheelnat wrote:@Derek - I have a question regarding paid for app/download. Is it true that people can get a refund within 24 hours? Does it mean that your sold app numbers are lower than your downloaded apps? Lower than your actively used apps?
Yes, if a user returns an app within 24 hours, they get a refund, as far as I know, no questions asked. I have a friend who writes iPhone apps. He's sold hundred of apps and only had 1 return.
I like the idea of an easy return policy for Android. It favors the consumer, but it may be a little too lax. I have had instances of people purchasing an app, returning it, then purchasing it again...go figure. It can be frustrating to see a slew of purchases closely followed by a slew of returns with an hour, but I think it just raises the bar for designing quality apps, ones that people actually want to keep on their phone.
And Warren is right, at least in my case as well. My number of sold units matches up almost exactly with currently installed.
And yes, I believe users that have purchased an app but uninstalled it can redownload it at any time.
It would be nice for Google to track stats for you such as:
For all apps:
Unique user downloads (in case single users are uninstalling and downloading your app multiple times)
For paid apps:
Returned within 24 hours
Purchased and installed
Purchased and uninstalled after 24 hours
Ah well. The best we can do is try to track some of this ourselves.